Sometimes, we get over-consumed by ideas on how to solve a problem.
When my friends used to call me about computer related problems they’re facing, the first thing I would tell them to do was “try rebooting your computer” and that solved it most of the time.
I remember once, I was facing a problem with my own computer and I had a really hard time figuring out what was the issue. I opened it up, played with the motherboard, power supply and wiring. I would plug the power back and still not powering on……….only to notice the power plug wasn’t even plugged into the wall!
The same would happen for online businesses. With all the technology we use on a daily basis, we get over-consumed by all the solutions out there.
Recently, I faced a similar problem with a software. For weeks, we’ve been coming up with alternatives on how to go around the problem but that day, I decided to step in!
All I did was call the person that helped us install the software and he told me:
“You are pressing the wrong button….that’s why it’s not working!”
How much money did we lose trying to fix the issue and all it took was a simple phone call.