Access to hot water is not as easy as you think sometimes. We are fortunate to live in a country where we don’t usually face such limitations.
Managing an online business has its own challenges. Everyday, you are faced with a new problem and sometimes, you need to find a quick solution in order to get the job done.
Whenever I face an issue in a department, let’s say customer service, I tend to move my desk in that department and simply observe what is happening. This is the fastest way to attack any problem. Go on the field and not from the sidelines.
To resolve problems, I focus on finding an EFFECTIVE solution: Get the job done. From there, when I have more time, I focus on EFFICIENCY: how resources are used to get the job done.
Don’t let it drag……fix it! Later, make sure it doesn’t happen again.